Phone no: +44 (0) 3333-582-202 or email us: support.uk@xalterra.com

Accessibility

Xalterra™, a trading name of SINCE TECH LTD, is committed to making this website accessible for the widest audience, regardless of technology or ability. All reasonable adjustments are being made to ensure this website is as accessible as possible. We have built the site with the following in mind:

  • Web pages are designed to be viewed on a wide range of screen resolutions;
  • You can adjust the text size through your browser's text resizing options (usually View > Text Size);
  • All images have descriptive alternative text tags;
  • We have used text and background color combinations with sufficient contrast;
  • The page structure is easy to navigate with a clear and user-friendly menu visible on each page, using HTML headings;
  • Cascading Style Sheets (CSS) control the presentation of pages and are properly structured so that content is accessible even if stylesheets are turned off;
  • The use of JavaScript has been kept to a minimum. If JavaScript is turned off, pages remain accessible;
  • All forms and fields follow a logical tab sequence to ensure easy navigation;
  • A sitemap is available to help you navigate the website.

We believe this website meets the criteria for level 1 and 2 of the World Wide Web Consortium Web Accessibility Initiative (WCAG 2.0) guidelines and we continue to strive to meet level 3 where possible. While we adhere to the accepted standards for accessibility, it is not always possible to meet these standards in all areas of the website due to evolving guidelines. We continue to review and update our solutions based on new accessibility guidelines and standards.

The text is too small for me to read – how can I change it?

If you are using a PC, follow these simple instructions:

  • Mozilla Firefox: Go to View in your browser, select Zoom, select "Text Only," and then choose "Zoom In."
  • Internet Explorer: Go to View in your browser, click on Text Size, and select the size you require from the dropdown list.

If you are using an Apple Mac, follow these simple instructions:

  • Mozilla Firefox: Go to the View menu, select Text Size, and choose Increase or Decrease.
  • Internet Explorer and Netscape v.7: Go to the View menu, select Text Zoom or Text Size, and adjust the font size with Larger/Smaller or the percentage options.
  • Safari: Go to the View menu and select Zoom In.

The mouse is difficult to use – how can I get around the website?

You can navigate the site using your keyboard. The arrow keys allow you to scroll up and down the page, and you can jump to the top or bottom of the page using the Page Up and Page Down buttons.

I do not have access to Adobe Reader or Microsoft Word – how can I get them?

If you don’t have Adobe Reader, you can download it from the Adobe website. If you don’t have Microsoft Word, you can download the free Microsoft Word viewer from Microsoft.

Which web browsers are best for viewing the website?

This website is designed to function optimally on the following web browsers:

  • Firefox
  • Chrome
  • Internet Explorer 11.0+
  • Safari

Useful links:

To learn more about web accessibility, visit: